Skip to main content
All CollectionsDebit Cards
There’s a charge that I don’t recognize. What should I do?
There’s a charge that I don’t recognize. What should I do?
Updated over a week ago

If you're reviewing your account and come across a charge that you don't recognize, please reach out to our member success team as soon as you can. You may also want to freeze or cancel your card by going to your Toolbox dashboard, finding your card clicking 'Freeze Card' or 'Cancel Card'.

You can reach our support team via chat, email ([email protected]), or phone (917-268-5650).

Did this answer your question?